Vinted Shoppers Voice Frustration Regarding Size Updates
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
This online marketplace has altered its measurement guidelines for women's and children's clothes without notifying all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors have taken to social media claiming that product pages now present a different size category than originally posted due to the recalibration.
Vinted explained the revised method more closely matches other platforms.
It has advised users to examine their items and adjust the sizing manually when needed, which has left users frustrated.
Size Classification Changes
Before the change, the sizing featured one number and one letter, like S/8 or M/10.
The revised method features an alphabetical indicator and numerical range for example S/UK 8-10.
In some cases, the size labels have been reassigned - for example a size L used to be a 12 but now shows as UK 16-18.
Member Stories
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," which is what Vinted now does.
A different member, from Glasgow, explained products she uploaded on Vinted with size 14 labels were appearing on the platform as size 20–22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she stated.
Required Changes
Charlotte Lunn, based in Derby, stated she felt frustrated because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Marketplace Information
The platform boasts over 100 million members, comprising 18 million UK members.
It has become a favored option versus similar marketplaces including eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: last year, the service retracted a modification regarding delivery choices following member complaints.